Contact information

We are always glad to hear from you. If you have a question about an order, a product, sizing, a return, or anything else, get in touch and a member of our team will respond personally.

How to Reach Us

Email: info@marlowestandard.com — this is the fastest way to reach us and the best option for anything relating to an existing order. Please include your order number if you have one.

Phone: (913) 216-3296

Customer Service Hours

Monday to Friday, 9:00 AM – 5:00 PM (CT). We are closed on weekends and public holidays.

We aim to respond to every enquiry within 24–48 hours during business days. Messages received over a weekend or holiday are answered on the next business day.

Business Address

Marlowe Standard
11201 W 169th St
Overland Park, KS 66221
United States

Please note this is our business address and is not a returns address. If you need to return an item, email us first at info@marlowestandard.com and we will send you return instructions and the correct address — see our Return & Refund Policy.

Before You Write

Many common questions about delivery times, tracking, sizing and returns are answered on our FAQ page, our Shipping Policy and our Return & Refund Policy. If you cannot find what you need there, please contact us and we will help.